Yes, we ship internationally. Shipping costs vary depending on the destination country, as each region has different shipping and customs rates. When you checkout, you'll see the shipping cost automatically calculated based on your location.
Delivery times depend on the sector and country from which you place your order. Shipments are generally delivered within an estimated timeframe based on your location. However, if your order is shipped within 21 business days, you will receive 50% cashback as compensation.
Our return policy is valid for 30 days from the date of purchase. To return a product, it must be unused, in perfect condition, in its original packaging, and accompanied by proof of purchase. We do not accept returns of perishable items, intimate or sanitary items, hazardous materials, flammable liquids or gases, gift cards, downloadable software, or certain health or personal care items. Once we receive the return, we will inspect the item and notify you via email if the refund has been approved. If approved, the refund will be processed through the original payment method within 3 business days. Shipping costs are non-refundable. Only defective or damaged products are replaced after prior coordination via email. If the item was purchased as a gift, a credit for the value of the return will be issued; otherwise, the refund will be issued to the person who made the purchase. To process a return, the customer must send the product to Los Boldos 402, Quilpué, VS, 2430000, Chile, assuming the corresponding shipping costs.
"They are good value for money, but they need to sell more products"